Gambling giant Tabcorp has been fined $4.6 million by the Victorian gaming regulator for a remarkable incident in which its own systems identified a problem gambler and a Tabcorp employee rang to check on them — only to then offer them more incentives to continue gambling.
The Victorian Gambling and Casino Control Commission detailed the breach while announcing what is a record fine by the regulator for a series of breaches between 2020 and 2023.
In October 2022, Tabcorp’s systems alerted staff to potential problem gambling by a customer:
“Significant increase in losses and turnover over last 3 months.
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